Refund PolicyUpdated 8 months ago
We stand by the quality of our fitness programs with an HTK Performance Guarantee.
All fitness programs are covered by a 30 day refund policy.
If you purchase a program and follow it strictly for 21 days and are not satisfied, we will give you a refund on the purchase.
After midnight of the 30th day there will be no refunds processed, no exceptions.
To process your refund send an email to [email protected] stating the program you bought and the reason that you are not satisfied. From there our team will handle the issue.
We understand that sometimes the wrong purchases are made. Because of this, we also have an exchange program for all of our digital products.
If you purchase a program that does not fit your goals and want to exchange it for one that is better aligned with your training needs, send an email to [email protected].
In the email please tell us your fitness goals so we can assist you in selecting the best HTK program for you.
The refund policy will still be applicable with exchanges, after the 30 days is up there will be no program exchanges. The date will start on the day of the original purchase.
If you purchase a program on January 1st and exchange it on January 15th, you still only have until January 30th at 11:59 P.M. to contact us regarding a refund.
Please note that this is only applicable to training and nutrition programs.
GEAR REFUNDS OR ISSUES
If you receive your item and it is faulty or damaged please send us an email at [email protected] with your order number and images of the issue if possible and we will sort out a solution for you.